Hospitality&service

The literal meaning of hospitality is looking after guest well.As for definition hospitality is "reception and entertainment of guest,visitors,strangers with liberality and good will".so we can say hospitality is related with organizing and providing pleasent environment by means of its available facilities and activities.

Due to the service Nature of Hospitality Hotel management became a complex phenomenon. The word service has many meaning ranging from personal service(intangible) to service as a product(tangible).It is define differently in every society but as per Hotel Management it deals with the specialized service of accommodation and catering.